Terms
General terms for using the website and making an enquiry
These terms apply at a general website level. Any project-specific scope, delivery terms, pricing, and commitments should be confirmed in a proposal, onboarding document, or direct written agreement.
Website use
- Website content is provided for general information about Qanvex services
- Availability, examples, and service descriptions may be updated over time
- You should confirm current scope and pricing directly before making a decision
Service engagement
- A project begins only after scope, pricing, and delivery expectations are confirmed
- Specific deliverables, timelines, and responsibilities should be documented in writing
- Third-party tools or platforms may have their own terms and limitations
Practical note
If there is any difference between this page and a signed proposal or onboarding document, the specific project agreement should be treated as the controlling reference.
What Qanvex does (plain language)
Qanvex helps SMEs improve lead handling, CRM workflows, automation, quoting/invoicing handoffs, and back-office operations through connected systems and practical implementation.
That can include configuration, integration, workflow design, and process alignment. The exact scope depends on your current tools, operating process, and the constraint that is slowing down conversion or delivery.
- We focus on building a usable workflow, not selling software in isolation
- We aim for simple systems that teams can actually run daily
- We keep visibility and ownership clear so automation does not become a black box
Plain-language expectations
Qanvex is focused on practical implementation. The goal is to build a usable workflow for lead handling, CRM, automation, and back-office execution. The specific deliverables depend on your current tool stack, operating process, and timeline.
If you want clarity on what will be implemented first, the fastest path is a consultation where we confirm priorities and scope.
What to confirm during a consultation
- Which bottleneck is the priority: response speed, follow-up, pipeline, quoting, invoicing, or handoffs
- What tools are in scope and which systems are the source of truth
- What the first deliverable should be and what "done" means
- Any constraints, approvals, or requirements that affect implementation
Third-party tools and access
Many Qanvex engagements involve integrating or configuring third-party tools (for example, CRM platforms, email providers, WhatsApp tools, invoicing tools, or analytics). Those tools are owned and governed by their own providers.
- You are responsible for your third-party subscriptions and accounts
- Access is granted only as needed for implementation and can be revoked at any time
- If a provider changes a feature or pricing, we adapt the workflow where possible
When something is not a fit
If Qanvex is not the right match for your current goals, we will say so directly and recommend a simpler starting point. Most SMEs benefit from clarity and focus more than a long roadmap.
FAQ
Common questions
Are these terms the same as a project agreement?
No. This page is general guidance for website use and enquiries. If you proceed with an engagement, the proposal or onboarding document will define the actual scope, responsibilities, and delivery terms.
Do you guarantee specific revenue outcomes?
No. Qanvex improves the workflow that affects conversion and execution (response speed, follow-up, pipeline clarity, and handoffs). Outcomes depend on your market, offer, and volume of enquiries.
Can we limit access to certain systems?
Yes. We can scope the work to specific systems and agree what level of access is required. In early conversations you can describe your workflow without sharing sensitive client data.
Need clarity on scope, delivery, or pricing terms?
We can walk through how proposals, onboarding, responsibilities, and third-party tools are handled before any project begins.